If accuracy and detail are important to you, this may be a great opportunity to join a stable company that is celebrating its 50th anniversary in business serving the information needs of customers worldwide. We are looking for a Financial Services and Collections Representative to process orders and invoice in a timely manner and contact customers regarding open invoices. This position is responsible for maintaining and auditing customer accounts to ensure accurate billing information, daily reporting and acting as a backup in this area. This position can be located at our Chester, VT offices, with remote or hybrid considered.
ESSENTIAL DUTIES and RESPONSIBILITIES
- Process initial and renewal invoices
- Maintain customer accounts to ensure accurate billing information
- Complete daily reporting for upper management
- Complete daily closing and balancing of all companies
- Audit initial orders to insure accurate pricing and compliance with company policies
- Maintain price lists
- Contacts customers and works with Sales concerning open invoices and collecting delinquent accounts for both NewsBank and Readex division.
- Call customers and fax, email or mail invoices or retypes related to collection of accounts
- Maintain constant communication with Sales and Management regarding issues with customers
- Process and distribute reports on the status of collections and cancellation requests.
- Apply daily cash in Accounts Receivable system
- Backs up members of the Financial Services team as required
- Perform other duties as may be required
QUALIFICATIONS
- High School Diploma and minimum of 1-3 years experience in a similar position that demonstrates:
- Analytical thinking
- Attention to detail
- Excellent verbal and written communication skills
- Commitment to the needs of internal and external customers
- Initiative and problem-solving skills
- Cooperation with team members to resolve problems and achieve goals
- Flexibility to work extended hours when required to complete month-end and quarter-end tasks
Comprehensive benefits package including health, dental, life, supplemental and short-term disability insurance, 401k retirement savings plan with company match, Flexible Spending and Dependent Care Savings accounts, flex-time options, holidays, vacation, and personal paid time off and fitness center in Chester.
EEO Minorities/Women/Disabled/Veterans - VEVRAA Federal Contractor